Terms of Service
Last Updated: September 1, 2026 · Commercial Terms & Enterprise SLA
100% Customer Output Ownership Guarantee
You own all rights, title, and interest in and to all outputs, scores, synthesized debate transcripts, and citation graphs generated by Acuityio from your input data. Acuityio claims zero intellectual property rights over customer queries or resulting verification reports.
1. Agreement & Acceptance
These Terms of Service (“Agreement”) constitute a binding legal agreement between Acuityio Inc. (“Acuityio”) and the entity or individual (“Customer”) accessing or using the Acuityio verification platform, programmatic APIs, SDKs, MCP connectors, and associated services.
By creating an account, generating an API key, or using the API, Customer agrees to be bound by these Terms and our Privacy Policy.
2. Services & Programmatic API Primitives
Acuityio provides automated claim verification, atomic extraction, synchronous multi-model assessment, deep adversarial debate adjudication, and grounded follow-up assistance through four core API primitives:
POST /extract: Unstructured text decomposition into atomic verifiable claims.POST /assess: Synchronous 3-model pre-send consensus gate.POST /verify: Asynchronous 8-model 5-stage adversarial debate pipeline.POST /ask/{id}: Grounded conversational follow-up restricted strictly to audited evidence.
3. Usage, Subscriptions & Credit Terms
Subscription Quotas: Services are billed on a recurring monthly or annual usage model based on selected subscription tiers (Plus, Developer, Scale, or Enterprise). Quota allowances reset at the start of each billing cycle.
Billing & Invoicing: Payment processing is handled via Stripe. Invoices for Enterprise plans are payable Net 30. If monthly quotas are exhausted, API calls return HTTP status 402 Payment Required unless overage processing is pre-authorized.
Cancellation & Refund Policy: Subscriptions may be canceled at any time via the billing console. Upon cancellation, access remains active through the remainder of the prepaid billing period.
4. Enterprise Service Level Agreement (SLA)
For Scale and Enterprise tier customers, Acuityio guarantees 99.9% monthly service availability for API endpoints. In the event of an unscheduled outage exceeding our SLA commitment, Customer is eligible for service credits applied against subsequent billing cycles:
5. Acceptable Use Policy
Customer agrees not to use Acuityio services to:
- Reverse engineer, decompile, or extract model weights from the platform.
- Bypass rate limits, quota enforcement, or security controls.
- Transmit unlawful, defamatory, or malicious payloads designed to cause operational harm.
6. Warranties & Limitation of Liability
Acuityio provides audit-grade consensus evaluations based on primary sources and multi-model triangulation. However, automated verification does not constitute legal, medical, or formal financial counsel. Except for gross negligence or willful misconduct, neither party shall be liable for indirect, incidental, or consequential damages.